Thursday, March 11th, 2021

Lisa Chervinsky

Creating and Repurposing Spaces to Bring People Together Post COVID

Erin Peavey, VP, HKS Architects
Tim McCarthy, Partner & Managing Principle, Hart Howerton
Lisa Chervinsky'89, Founder, Collective Vision Design

Greg Farber

How Sound Impacts the Ability for People to Connect in Venues

Gregory Scott, CEO & Founder, Soundprint

Key Takeaways:
1. How a venue's sonic atmosphere plays a large role in how people experience dining and socializing 
2. SoundPrint is an effective tool to gauge how customers are experiencing your sonic atmosphere 
3. There are inexpensive steps venues can take to improve the sonic experience

Getty's Group

The Getty's Group

Roger Hill, SHA '87, Chairman/CEO, The Gettys Group
Ron Swidler, Chief Innovation Officer, The Gettys Group


Four Seasons Event

Scott Taber, Senior Vice President, Rooms, Four Seasons Hotels and Resorts
Chrissy Gamble, Vice President of Planning and Integration, Global Operations, Four Seasons Hotels and Resorts

Brook & Helen

Curating Loyalty through Digital Engagement and Personalization

Brooke O'Berry SHA'05, Vice President, Digital Customer Experiences, Starbucks
Helen Chun, Associate Professor of Services Marketing, the Hotel School

Tourism with Purpose: Bringing a Sustainable Balance with Data Driven Hospitality with VisitIndy

Peter Bowen

Tourism with Purpose: Rebuilding Hospitality while Preserving a City's Identity with Peter Bowen

Friday, March 12th, 2021

Managing People through Change: Rebuilding Teams and Trust

Stephanie Ricca

Inspiring a New Generation: Empowering Women

"Empowering Women: Inspiring a New Generation
-Empowering women should begin at a younger age, where does the journey begin?
-What are organizations like the Castell Project doing?
-Who can help make the change?
-Lots of women home due to pandemic--opportunity for new generation of women? "

Felicity Hassan

The Modern CDO: A New Role Requires Action and Diverse Executive C-Suites

Felicity (moderator)
-Rolddy Leyva - Vice President | Global Diversity, Inclusion & Belonging at Capital One
-Isa Notermans (she/her/hers) - Global Head of Diversity & Belonging at Spotify
Michelle Gadsden-Williams - Managing Director & Global Head of Diversity, Equity and Inclusion at BlackRock